Last Updated: January 24, 2022
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how HD SOLUTIONS & INVESTMENTS and its affiliates (collectively “HD SOLUTIONS & INVESTMENTS”) collect and process your personal information through its websites, devices, products, online services, and applications that reference this Privacy Notice (together “HD SOLUTIONS & INVESTMENTS Services”). By using HD SOLUTIONS & INVESTMENTS Services, you are consenting to the practices described in this Privacy Notice.
Contents of the Privacy Policy:
· What Personal Information About Customers Does HD SOLUTIONS & INVESTMENTS Collect?
· For What Purposes Does HD SOLUTIONS & INVESTMENTS Use Your Personal Information?
· What About Cookies and Other Identifiers?
· Does HD SOLUTIONS & INVESTMENTS Share Your Personal Information?
· How Secure Is Information About Me?
· What About Advertising?
· What Information Can I Access?
· What Choices Do I Have?
· Are Children Allowed to Use HD SOLUTIONS & INVESTMENTS Services?
· Conditions of Use, Notices, and Revisions
· Examples of Information Collected
What Personal Information About Customers Does HD SOLUTIONS & INVESTMENTS Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
· Information You Give Us: We receive and store any information you provide in relation to HD SOLUTIONS & INVESTMENTS Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our HD SOLUTIONS & INVESTMENTS Services.
· Automatic Information: We automatically collect and store certain types of information about your use of HD SOLUTIONS & INVESTMENTS Services, including information about your interaction with content and services available through HD SOLUTIONS & INVESTMENTS Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses HD SOLUTIONS & INVESTMENTS Services and other content served by or on behalf of HD SOLUTIONS & INVESTMENTS on other websites. Click here to see examples of what we collect.
· Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. Click here to see additional examples of the information we receive.
For What Purposes Does HD SOLUTIONS & INVESTMENTS Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
· Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
· Provide, troubleshoot, and improve HD SOLUTIONS & INVESTMENTS Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the HD SOLUTIONS & INVESTMENTS Services.
· Provide voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
· Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers’ information regarding place of establishment and bank account information for identity verification and other purposes.
· Communicate with you. We use your personal information to communicate with you in relation to HD SOLUTIONS & INVESTMENTS Services via different channels (e.g., by phone, e-mail, chat).
· Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, HD SOLUTIONS & INVESTMENTS, and others. We may also use scoring methods to assess and manage credit risks.
What about Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve HD SOLUTIONS & INVESTMENTS Services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Policy.
Does HD SOLUTIONS & INVESTMENTS Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with subsidiaries and sister companies of HD SOLUTIONS & INVESTMENTS that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
· Transactions involving Third Parties: We make available to you, services, products, applications, or skills provided by third parties for use on or through HD SOLUTIONS & INVESTMENTS Services. For example, you can order products from third parties through our portals. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
· Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing, and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
· Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that HD SOLUTIONS & INVESTMENTS, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
· Protection of HD SOLUTIONS & INVESTMENTS and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of HD SOLUTIONS & INVESTMENTS, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.
What about Advertising?
· Third-Party Advertisers and Links to Other Websites: HD SOLUTIONS & INVESTMENTS Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our HD SOLUTIONS & INVESTMENTS Services also include settings that provide you with options as to how your information is being used.
As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the HD SOLUTIONS & INVESTMENTS Services.
You can add or update certain information on pages such as those referenced in What Information Can I Access? When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other communications from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device.
The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of HD SOLUTIONS & INVESTMENTS Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in. For more information about cookies and other identifiers, see our Cookies Notice.
If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact Customer Service. Depending on your data choices, certain services may be limited or unavailable.
Are Children Allowed to Use HD SOLUTIONS & INVESTMENTS Services?
HD SOLUTIONS & INVESTMENTS does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use HD SOLUTIONS & INVESTMENTS Services only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to use HD SOLUTIONS & INVESTMENTS Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the laws of the Republic of Lebanon. If you have any concern about privacy at HD SOLUTIONS & INVESTMENTS, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of Information Collected
Information You Give Us When You Use HD SOLUTIONS & INVESTMENTS Services
You provide information to us when you:
· Search or shop for products or services in our stores;
· Add or remove an item from your cart, or place an order through or use HD SOLUTIONS & INVESTMENTS Services;
· Download, stream, view, or use content on a device or through a service or application on a device;
· Provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
· Configure your settings on, provide data access permissions for, or interact with an HD SOLUTIONS & INVESTMENTS device or service;
· Communicate with us by phone, e-mail, or otherwise;
· Complete a questionnaire, a support ticket, or a contest entry form;
· Upload or stream images, videos or other files to Prime Photos, HD SOLUTIONS & INVESTMENTS Drive, or other HD SOLUTIONS & INVESTMENTS Services;
As a result of those actions, you might supply us with such information as:
· Identifying information such as your name, address, and phone numbers;
· Payment information;
· Your age;
· Your location information;
· Your IP address;
· E-mail addresses of your friends and other people;
· E-mails to us;
· Images and videos collected or stored in connection with HD SOLUTIONS & INVESTMENTS Services;
· Information and documents regarding identity, including Social Security and driver's license numbers;
· Corporate and financial information;
· Credit history information; and
· Device log files and configurations, including Wi-Fi credentials, if you choose to automatically
synchronize them with your other HD SOLUTIONS & INVESTMENTS devices.
· Automatic Information
Examples of the information we collect and analyze include:
· The internet protocol (IP) address used to connect your computer to the internet;
· Login, e-mail address, and password;
· The location of your device or computer;
· Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
· Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
· HD SOLUTIONS & INVESTMENTS Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
· Version and time zone settings;
· Purchase and content use history;
· Phone numbers used to call our customer service number; and
· We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources
Examples of information we receive from other sources include:
· Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
· Account information, purchase or redemption information, and page-view information;
· Information about your interactions with products and services offered by our subsidiaries;
· Search results and links, including paid listings (such as Sponsored Links); and
· Credit information.
Information You Can Access
· Examples of information you can access through HD SOLUTIONS & INVESTMENTS Services include:
· Status of recent orders (including subscriptions);
· Your complete order history;
· Personally identifiable information (including name, e-mail, password, and address book);
· Payment settings (including payment card information);
· E-mail notification settings;
· Your content, devices, services, and related settings, and communications and personalized advertising preferences;
· Content that you recently viewed;
· Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);